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10 tips for briefing your healthcare agency

It is time to turn off the automatic OOO reply 😎 and get back to cruel daily grind.
That also means that it is high season for starting new projects.
 
Some of these projects may involve working with your agency. Last year, Mikkel Hersløv and Anders Sølgaard wrote 10 tips for how to brief your agency.

We think they are worth a re-read.

1. BASICS FIRST

What is your objective and who is your target group?

2. KPIs

Include your thoughts on KPIs, but often you want your agency to pitch in.

3. BE CLEAR ABOUT WHAT IS NEGOTIABLE AND WHAT IS NOT

Sometimes you expect to be challenged and sometimes you don’t. Make sure your agency knows when to get in line and when to show you things you didn’t expect.

4. TELL YOUR AGENCY WHO THE DECISION MAKERS ARE

Who will be reviewing the creative work besides you? Legal, medical, regulatory, KAMs? Is this a high-profile project, so top management will be involved too?

5. REGULATORY CHALLENGES

Any specific regulatory issues that the agency should be aware of? Tell your agency if you have solved the same issues previously.

6. DON’T MISS THE CREATIVE IDEAS

Your brief should give room for creative ideas. Our best work has often been when we were given free hands (or when we deliberately deviated from the brief).

7. SHARE YOUR BUDGET

To avoid creative proposals that are completely off target, you should consider indicating your budget size.

8. TELL US WHAT KIND OF AGENCY YOU ARE LOOKING FOR

If you are inviting several agencies for a pitch, make sure to explain what your selection criteria are and how these criteria are weighted.

9. BRING EXAMPLES

Show examples of things you have done before or seen elsewhere. Tell your agency what you like about it and why you like it. It will help them understand how you think.

10. BE FAIR

Don’t expect to get creative work for free. Until you have negotiated a contract, expect your agency to describe their approach to finding a solution – not come up with one.

Good luck!